Paul Jackson
Special guest
Paul brings extensive experience across the whole range of IT functions. With experience managing software development and architecture teams, leading service management functions and consulting at the CxO level to define technology strategies that align with, and help drive, the wider business goals, Paul believes in delivering the solution the customer needs, enabling transformation and delivering positive business outcomes.
Specialising in cloud, service management and solving problems Paul brings 25 years’ experience gained across a variety of business sectors and organisation sizes, Paul enjoys working closely with clients defining, planning and creating innovation trajectories that will define and drive change, at all levels across your organisation enabling the adoption, integration and operation of new technology solutions that deliver the desired Business and IT benefits.
Paul Jackson has been a guest on 1 episode.
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Episode 31: Why ITIL isn’t dead — and how it’s relevant in a cloud world
November 23rd, 2021 | 46 mins 47 secs
cloud, cloud computing, digital transformation, it, it transformation, rackspace technology, solution architecture, technology
ITIL misconceptions are busted as we explain how ITIL is designed to be modernized and suit your operational needs.